Client Solutions
Medical Issues
Any medical questions relating to your testing protocols should be directed to your physician or clinical trial coordinator.
System Support
To speak with Theranos about an equipment issue, contact the Customer Care Center toll-free at any time, 24 hours a day, 7 days a week. In the US: +1-877-843-4180 or Internationally: +1-650-470-6200.
Business Inquiries
Theranos engages a world-class, cross-disciplinary team in every program to address challenges that impact our clients’ bottom line. To speak with Theranos about an ongoing or upcoming study call your account manager or reach our solutions team at clientsolutions@theranos.com. To discuss new programs or business opportunities reach our business development team at bd@theranos.com.